Start with a short summary
Explain the type of matter, where it originates, the most important question, any known deadline, and whether an attorney is involved. The first message should help APS determine fit; it does not need to contain the entire case.
Build a basic timeline
List important dates and events in order. Separate what you personally know from what someone else reported. Note where each item came from and which points remain uncertain.
Identify the people and organizations involved
Prepare correct names, known roles, locations, and contact information only when lawfully obtained. For attorney-directed work, identify the legal team contact and relevant deadlines.
Use the form only to request contact and describe the matter at a high level. APS will arrange an appropriate method for exchanging sensitive documents, media, or device information after intake.
Preserve original material
Keep original messages, photographs, files, documents, and devices in their existing form. Avoid editing, renaming, forwarding, annotating, or repeatedly opening material when doing so could change metadata or context. Ask APS or counsel how to proceed before attempting collection or recovery work.
Do not conduct risky fact-finding yourself
Avoid confrontation, trespass, impersonation, unauthorized access, tracking, or any action that could be unsafe, unlawful, or compromise the matter. APS accepts only lawful and ethical assignments.
What APS will clarify during intake
- The central objective and authorized scope
- Jurisdiction, location, and licensing considerations
- Deadlines and communication expectations
- Known sources, records, witnesses, devices, or locations
- Deliverables needed by the client or attorney
- Appropriate handling of sensitive material
This guide is general information, not legal advice. Follow instructions from your attorney and applicable authorities regarding evidence, preservation, reporting, and deadlines.